Terms and Conditions of Birthday Parties [P] and Encounters ​[E]

  1. A 1hr party is for up to 12 participants and has a fuel charge added on (extra children are subject to a £2.50 insurance charge per child and excess mileage is charged at 50p per mile in both directions)   ​[P]
  2.  A 2hr party is for up to 24 participants and has a fuel charge added on (extra children are subject to a £2,50 insurance charge per child and excess mileage is charged at 50p per mile in both directions)   ​[P]
  3. Other party durations i,e 90 minute is subject to the same conditions as a 1hr party, 3hr plus is subject to  the same conditions as a 2hr party under the same restrictions as a 2hr party   ​[P]
  4. A 1hr party has an average of 12 animals which includes a mix of exotic Insects, Arachnids, Reptiles, Rodents, Chelonia and Mammals, if more of our premium animals are requested there may be 2 or 3 less animals  in total, if a pig is requested then this is an additional animal and none of the regular selection will be affected (our premium animals are Fluffy Animals)   ​[P]
  5. A 2hr party has an average of 18 animals which includes a mix of exotic Insects, Arachnids, Reptiles, Rodents, Chelonia and Mammals, if more of our premium animals are requested there may be 2 or 3 less animals  in total, if a pig is requested then this is an additional animal and none of the regular selection will be affected (our premium animals are Fluffy Animals)   ​[P]
  6. A 1hr Encounter is based on 2 members of staff attending and has a fuel charge added on (additional staff if required is £10 per extra staff/per hour, mileage is charged at 50p per mile in both directions)   ​[E]
  7. A 2hr Encounter is based on 2 members of staff attending and has a fuel charge added on (additional staff if required is £10 per extra staff/per hour, mileage is charged at 50p per mile in both directions)    ​[E]
  8. Other Encounter durations i,e 90 minute is subject to the same conditions as a 1hr Encounter, 3hr plus is subject to the same conditions as a 2hr Encounter   ​[E]
  9. A 1hr Encounter has an average of 12 animals which includes a mix of exotic Insects, Arachnids, Reptiles, Rodents, Chelonia and Mammals, if more of our premium animals are requested there may be 2 or 3 less animals  in total, if a pig is requested then this is an additional animal and none of the regular selection will be affected (our premium animals are Fluffy Animals)   ​[E]
  10. A 2hr Encounter has an average of 18 animals which includes a mix of exotic Insects, Arachnids, Reptiles, Rodents, Chelonia and Mammals, if more of our premium animals are requested there may be 2 or 3 less animals  in total, if a pig is requested then this is an additional animal and none of the regular selection will be affected (our premium animals are Fluffy Animals)   ​[E]
  11. All participants are required to put hand sanitiser on their hands, this is to protect both our animals and your children (it is supplied by us), participants who decline the sanitiser will be refused to take part   ​[P],   [E]
  12. At least 1 adult per 6 children required to be present for the duration of the party   ​[P]
  13. It is solely the representatives of ThePartyAnimals Ltd's responsibility to keep the animals calm and well behaved   ​[P],   [E]
  14. It is solely the Party/Encounter hosts responsibility to keep everyone calm and well behaved (we will say when it is at an unacceptable level) ​  [P],   [E]
  15. We reserve the right to suspend and/or terminate any Party/Encounter at any time should we see any behaviour that put us and our animals at risk and/or is affecting the welfare of our animals (this includes things like too much noise children running around etc.) the Party/Encounter will still be charged at full rate   ​[P],   [E]
  16. Music is to be kept at a minimum (preferably no music if possible)   ​[P],   [E]
  17. No bouncy castles or other inflatable devices   ​[P],   [E]
  18. No balloons to play with (we have a zero tollerance on this), decorative balloons are ok if out of reach of children but will need to be removed if they start popping ​  [P],   [E]
  19. If there is other attractions like games/toys etc. these are not to be brought anywhere near the animals   ​[P],   [E]
  20. Animals will be presented in a specific order for health and safety reasons   ​[P]
  21. We prefer food to be consumed after we have finished with the animals as the mammals are very food driven, should you need to have a break half way through we will need to know this 5 days prior to the party so we can ensure the more gentle mammals/furry animals can be allocated to your party (for safety reasons Raccoons, Skunks, Foxes, Tanukis and Meerkats etc. cannot be handled by children after they have consumed food **They can still be shown to the children just not handled due to their very high food drive**) ​  [P]
  22. Participating children will be required to remain seated in one place whilst handling our animals (Unless specified by 1 of our members of staff), this is to keep it a safe enviorment and to make it fair so everybody gets a chance to hold each individual animal   [P]
  23. Children and adults are kindy asked to keep away from the animals whilst we bring them into your venue and whilst they are in their tubs and crates as this is their "Rest Time" we have a zero tollerence on the tubs being tapped on and fingers being put in or near the crates   [P],   [E]
  24. Groups of children that are continually chatting amongst themselves, when our staff are talking, will have a "3 Strike Warning" then they will be split up so as not to disrupt the rest of the participants also they could be in the process of being given very inportant information about the animals and/or health and safety   ​[P]
  25. Children are not to tease other children with animals that they may or may not be afraid of ​  [P],   [E]
  26. Children must not all try and stroke an animal at the same time as this causes a lot of stress and discomfort to the animals, each child will get an oppertunity to hold/stroke or interact with every animal unless a member of our staff says otherwise (this is only when the animal is starting to show signs of stress or is a "Look at only Animal")   ​[P],   [E]
  27. If we have to put an animal away before everyone has interacted with it please understand that this is for everyones safety and is only done in extreme circumstances ​  [P],   [E]
  28. If we start late due to your guests not arriving on time we cannot automatically over run to compensate, this is due to insurance and other deadline commitments (You book the time slot, not the duration of time the Party/Encounter takes)   ​[P],   [E]
  29. All safety talks and do`s and dont`s are to be taken seriously this is for everyones safety to ensure a fun and educational experience   ​[P],   [E]
  30. Everyone's body is different some people can be allergic to numerous things, this is an unfortunate situation and is not covered by insurance, we need to be made aware of any known allergies including things such as; Nut Allergies as we carry these for animal food and some animals in our normal mix actively eat nuts which traces of may be present in skin/fur; Animal fur allergies as our normal mix of animals include species with fur; and Bee and Wasp sting Allergies as our Tarantulas and Scorpions contain a similar venom as Bees and Wasps, Also we need to be told about any serious contagious diseases/infections as some may be either passed via scratches to other people or be zoonotic and potentially affect the animals ​[P],   [E]
  31. Although the animals we bring are carefully selected please bare in mind we are dealing with, at times, unpredictable animals and although it rarely happens small scratches and bites are to be expected   ​[P],   [E]
  32. There should not be any serious accidents or property damage as our Animal Handlers are very well trained and knowledgeable about the animals however in the event of a serious accident or property damage you will be given our insurers details and the Party/Encounter will still be charged at full rate   ​[P],   [E]
  33. Should you hire a 3rd party venue for your event it is your responsibility to make sure animals are allowed in there, should we arrive at ANY event and we are denied access you will still be charged the FULL amount of your booking   [P],   [E]
  34. Encounters (public, commercial, school, college, kids clubs and groups etc) are booked on a trust basis and if cancelled 7 days or less before the event date you will be charged 50% of the encounter price   [E]
  35. Please ensure that  your guests/children have arrived and are ready at the designated time, as the time of the event is the times we aim to start and finish. (P), (E)
  36. By booking a Party/Encounter with us you are automatically agreeing to our terms and conditions and are legally bound to them   ​[P],   [E] 
  37. ​With the Terms and Conditions in mind we aim to give you a Fun, Educational and Unforgettable Experience   ​[P],   [E]
Highly Knowledgeable

Terms and Conditions
Fully Licensed 

First Aid Trained

Terms and Conditions of Gift Vouchers

  1. See Terms and Conditions of Birthday Parties [P] and Encounters [E], for further terms and conditions to do with the package on the gift voucher
  2. Vouchers are not to be redeemed by the purchaser
  3. All booking times and dates are subject to availability
  4. Any extra fuel charge is to be paid before the day of the party
  5. ​By purchasing a Gift Voucher with us you are automatically agreeing to our terms and conditions and will be legally bound by them

Terms and Conditions of Animal & Reptile Boarding

  1. Prices are Calculated on a daily rate and includes all food for the animal(s)
  2. We reserve the right to refuse boarding if the animal appears unwell or unhealthy
  3. ​Should your animal become unwell when in our care it will be taken to the vets at the owners expense (If you have a current insurance on the animal we will require the details)
  4. If you are late at the picking the animal up you will be charged at 1.5 x our normal daily rate
  5. If your animal requires a special / specific diet, food will need to be supplied by the owner (the daily rate will be decreased accordingly)
  6. If your animal has long term medication and needs to be administered this will be charged at an additional £1.00 per animal / per day
  7. ​If the animal becomes 7 days overdue for collection without any contact being made to us, we reserve the right to sell the animal to recover our boarding costs
Accredited by the Guild of Animal Professionals

DBS Checked

We are:

Terms and Conditions of Day Passes & Adoptions 

  1. Whilst on our premises you and your party must be calm and sensible (if any actions or behaviour affect or could potentially affect the welfare of our animals or any of our staff or your party, you will be asked to leave the premises without being refunded)
  2. If the person participating in the Half Day / full day is under 18 an appropriate adult must be present, the adult is exempt from participating unless paid for
  3. All adopted animals remain the property of and must remain at ThePartyAnimals ltd
  4. The One-to-One Handling inclusive in the adoption packages will take place at our HeadQuarters and is subject to date availability
  5. All visits to our premises are to be in good time to start the event, it is recommended to get here 15 mins prior to the start time for our Health & Safety briefing (if you are running late due to traffic etc. we will do our best to accommodate this)

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Animal Encounter

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